Thank you for shopping at ConnectGib Corp. If you are not entirely satisfied with your purchase, we're here to help.
1. Eligibility:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Timeframe:
You have 14 days to return an item from the date you received it.
3. Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
4. Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
5. Contact Us:
If you have any questions on how to return your item to us, contact us at [email protected] or 1-855-235-9813.
6. Exceptions:
Please note that certain items are exempt from being returned.
7. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.
8. Restocking Fee:
A restocking fee may apply for certain returns. This fee will be deducted from your refund amount.
9. Return Authorization:
Before returning any item, you must obtain authorization from our customer service team. Unauthorized returns will not be accepted.
By purchasing from ConnectGib Corp, you agree to abide by our Return Policy. If you do not agree with any aspect of this policy, please refrain from making a purchase.